"Classic Enterprise Case Study": Web Application Integration with Oracle Cloud - Overcoming Shared Account Challenges with Comprehensive User Activity Tracking

Case Introduction: Implementing Oracle Cloud Management Interface Integration to Solve Account Sharing and Operational Opacity Issues Effectively

User Background:

ERP Development Vendor - Tech Lead - Manager Sun

Use Case Scenario:

As an ERP module developer, Manager Sun and his team relied on shared account credentials to access and manage Oracle Cloud Infrastructure resources for cloud environment architecture design, virtual machine configuration adjustments, and software deployment and testing. For convenience, all department personnel could use this set of login credentials. This practice posed security risks, and when deployment processes went wrong or resource changes led to errors, it was impossible to track who had used the account accurately.

Solution:

To address this issue, Manager Sun, following industry peer recommendations, adopted MAVIS's web application management functionality. This solution immediately brought noticeable improvements. Since personnel now log in through MAVIS, all operations on Oracle Cloud are meticulously recorded by MAVIS, including logs and video recordings of operations. This means Manager Sun can quickly trace the root causes of issues and swiftly clarify the sequence of events. It allows the team to collaborate more transparently and more easily address and resolve problems while enhancing overall security and compliance levels.

In-depth Look at MAVIS's Web Application Functionality

MAVIS's Web Application Management feature has been upgraded to support the Oracle Cloud control interface, allowing users to perform diverse cross-interface operations through a single MAVIS system.

Previously, team members often needed to share a single account to log into various web application interfaces, leading to operational confusion and lack of transparency. Through MAVIS's web application management functionality, not only is the need for shared accounts eliminated, but administrators can easily track each person's operations. Even a single mouse click can be recorded on video, making it convenient to quickly clarify issues and easier to resolve problems.